How to stop a dog jumping up on people

Jumping up is friendly, not dominant. The dog wants to get to your face, and every greeting where it worked taught it to keep trying. The fix is to make "four feet on the floor" the thing that earns attention, and to stop the jump from being rehearsed in the meantime.

Dog sitting calmly to greet a person instead of jumping

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Quick answer

Manage greetings with a lead, gate or mat so the dog can't reach people to jump. Remove the reward: everyone turns away and gives zero attention while the dog is jumping. Reward the alternative: the instant four feet are on the floor (or the dog sits), calm attention and a treat. Be consistent: one person letting the dog jump keeps the habit alive. Never knee, push or step on the dog.

Why dogs jump up

Puppies greet adult dogs and people by reaching for the face. We often reward it when they're small and cute, with cuddles, laughter and "hello!", then object once they're big enough to knock someone over. To the dog, nothing changed except our reaction, which is now inconsistent. Excitement and arousal make it worse: a dog that's over-aroused at the door has little self-control to spare.

Feet on the floor earns the greeting While the dog jumps, everyone turns away and gives no attention. The instant four feet are on the floor or the dog sits, calm attention and a treat. Dog jumpsturn away, no attention Four feet down / sitturn back, reward calmly every person, every greeting, every time
The jump stops working; the polite greeting starts paying.

The plan

1. Manage so the jump can't happen

  • Keep a lead on for greetings, or use a baby gate or pen between the dog and the door.
  • Teach a station: a mat or bed near the door that the dog goes to when the bell rings, built up separately and rewarded heavily.
  • For the first few weeks, prevent every unmanaged greeting. Rehearsal is what maintains the behaviour.

2. Remove the reward for jumping

  • The moment paws leave the floor: turn away, fold arms, no eye contact, no words. Become boring.
  • As soon as feet are down, turn back and reward calmly.
  • If the dog jumps again, repeat. Most dogs work out the pattern within several greetings.
  • Brief the household and visitors, hand guests a treat pot and the one instruction: "ignore until the feet are down, then say hi."

3. Reward an incompatible behaviour

  • Teach a solid sit, then a "sit to say hello": reward the dog for sitting as a person approaches.
  • Or reward "four on the floor", scatter treats on the ground on approach so the dog's nose is down.
  • Practise with easy people first (calm adults) before hard ones (excitable children, people who love letting dogs jump).

4. Lower the arousal

Keep greetings low-key, quiet voice, slow movement. Give the dog an outlet before predictable high-excitement moments (a chew when guests are due, a walk before the school run). A dog with enough mental stimulation and impulse-control practice has more self-control at the door.

Specific situations

SituationAdjustment
Jumping on you at the door home from workIgnore completely on entry; greet only after the dog settles. Keep it boring.
Jumping on guestsDog on lead or behind a gate; guests coached before entry; reward station.
Jumping on childrenAlways manage, lead or separation. Kids can't deliver consistent criteria. Reward the dog for calm around them.
Jumping on people on walksStep on the lead to limit height, reward attention on you, ask strangers not to greet until the dog sits.
Jumping when you sit downReward settling on a mat beside you; ignore the jump-up onto your lap unless invited.

Mistakes to avoid

  • Kneeing, toe-stepping, leash-popping, can hurt or frighten, make greetings stressful, and the attention still rewards the jump.
  • Shouting "off", loud attention is still attention for an excited dog.
  • Only some people enforcing it, intermittent reward makes the behaviour more persistent.
  • Training only in calm moments, you have to practise at real greetings, just managed ones.
  • Rewarding the sit too late, if you wait, you may reward the jump that comes next.

When to get help

Jumping combined with mouthing, snapping, or an inability to settle at all may signal over-arousal that needs a structured plan, or occasionally an underlying anxiety, worth a chat with a qualified reward-based trainer or behaviourist. A vet check is sensible if a previously calm adult dog suddenly becomes frantic at greetings.

Where a program fits

Jumping is a textbook "teach an alternative and be consistent" problem, and a structured course keeps the whole household on the same page. Brain Training for Dogs covers polite greetings and impulse control in its games and behaviour sections using this reward-based approach.

Get the whole household consistent

Reward-based greeting, sit and settle training, plus impulse-control games. See the current offer.

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FAQ

Related guides

References

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These references describe dogs and training in general. They are not evidence about any specific commercial program. This page is general information, not a substitute for individualised veterinary or behaviour advice. Last reviewed: 30 August 2026.